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Ochil Fudge Pantry Privacy Policy

Ochil Fudge Pantry Privacy Policy

We (Ochil Fudge Ltd) respect your privacy and will treat all information as confidential and make sure that your privacy is protected.

What we collect. - When you shop on the Ochil Fudge Pantry website, we will ask you to enter data such as your name, email address, billing address, delivery address, telephone number, product selections, credit card or other payment information or special instructions to service your order.

What we do with the information we gather - Your personal details are held securely and in strict confidence. We only use your information for the following purposes:

  • To process your order(s)
  • To inform you of new products or promotions that may be of interest to you upon your consent
  • To analyse website statistical information and improve administration of the website

USE OF INFORMATION BY THIRD PARTIES FOR MARKETING

Apart from using your personal information to process any orders you may place, if you provide us with an email address, it will automatically be entered into our regular email update service. If you do not wish to receive updates or marketing information, please select unsubscribe on the email received or contact us.

PROVISION OF INFORMATION TO THIRD PARTIES FOR ORDER FULFILLMENT

When you purchase products or other services through our website, we provide information about you to the courier company, bank/credit card company or other involved third party to ensure the successful fulfillment of your order. Each receives only information they require in order to effectively provide their services to you.

Paypal / Sage Pay / Shopify / Mail chimp / DPD /

USE OF COOKIES

Cookies may be used on the site to help provide you with appropriate information during your visit. These cookies may be placed on your computer’s hard drive. If you wish to switch off cookies your access to the site will not be affected. No cookie created by our website stores personal details about you. The web site contains links to other sites. Please be aware that we, Ochil Fudge Ltd are not responsible for the privacy practises and cookies of such other sites. If you have any queries with regards to privacy policies and cookies then we ask that you contact the sites directly.

MEMBERSHIP OF OUR MAILING LISTS

We maintain a general mail update to keep our customers and others who have expressed an interest informed about news, special offers, new products and other important information. We hope you will find these updates interesting and informative. If you would rather not receive them please unsubscribe from any e-mailing list at any time by clicking the Unsubscribe link within the email or by contacting us. To help ensure we correctly remove your details from the database please remember to include in your letter or e-mail the contact details we are using to send the mailing to you. We reserve the right to limit certain special offers to those who subscribe to their e-mail services.

SECURITY OF OUR LISTS AND INFORMATION

We ensure that our customer information, mailing address information and all data submitted to us is stored on secure databases and protected (both on the webservers used and at our offices) by hardware, software and passwords, from access by anyone but authorized staff. We and our Internet Design Service frequently analyse our website logs to constantly improve the value of the materials available on our website. Our website logs are not personally identifiable, and we make no attempt to link them with the individuals that use the site.